UK Standard: £2.50 (Free for orders over £20) – delivery goes by Royal Mail Second Class and usually takes 3 - 5 working days
UK Express: £3.50 – delivery goes by Royal Mail First Class and usually takes 1 - 2 working days
UK Next Day: £6.95 – delivery goes by Royal Mail Special Delivery or Parcelforce courier service. Guaranteed next working day delivery for orders placed on working days before 13:00 UK time (orders placed Monday to Thursday will be delivered Next Day, orders placed on Friday may be delivered on Saturday, if not then on the following Monday)
Europe Standard: £4.95 – delivery goes by Royal Mail Airmail and usually takes 7 - 10 working days (maximum 2kg - see below).
Europe Priority Signed/Tracked: £6.95 – delivery usually takes 3 - 5 working days. Delivery via Royal Mail Priority Signed or Tracked Airmail, or Parcelforce/DPD for heavy orders (maximum 2kg - see below).
Worldwide Standard (excludes USA/Canada): £6.95 – delivery usually takes 7 - 10 working days (excluding customs clearance time). Delivery via Royal Mail Standard Airmail, or Parcelforce/DPD for heavy orders (maximum 2kg - see below).
Worldwide Priority Signed/Tracked (excludes USA/Canada): £9.95 – delivery usually takes 5 - 7 working days (excluding customs clearance time). Delivery via Royal Mail Priority Signed or Tracked Airmail, or Parcelforce/DPD for heavy orders (maximum 2kg - see below).
Weight limit (International orders) - the prices above are for international parcels up to a maximum of 2kg, which is most orders. Parcels over 2kg cannot be sent with Royal Mail so need to go with a courier which is more expensive. If your parcel is over 2kg we will contact you and provide a quote for the additional cost.
Delivery Time: - Please note that the delivery times given are estimates provided by the carriers we use. Please allow up to 15 working days for UK orders and 30 working days for International orders to arrive, as an item cannot be classified as “lost in post” and a replacement issued until that length of time has elapsed.
Some delivery services require a signature on delivery. If you are unable to sign for the goods, you will need to arrange redelivery with the carrier or collect the goods yourself. If you fail to do so within their timescales (usually 7 days), the goods will be returned to us and you will need to pay for redelivery.
Our delivery company may leave your parcel with your neighbour or in a designated safe place if you are not available when they attempt to deliver it. If you do not want them to do this you must inform us at the time of ordering so we can instruct them.
Any costs incurred due to incorrect delivery details being submitted when you place your order will be at your own cost.
Any charges made by local customs are the sole responsibility of the customer.
We dispatch orders from Monday to Friday, and aim to dispatch all orders received before 15:00 UK time on the same working day, although this may sometimes take longer. Orders received at weekends or Bank Holidays will be dispatched on the next working day.